Privacy Policy

Last updated: 5 August 2026

Who we are

Way2Media is a brand of W2M Limited, a company incorporated in Hong Kong (registered office: 2301 Bayfield Building, 99 Hennessy Road, Wanchai, Hong Kong). Contact: [email protected].

Information we collect

When you contact us by email or through the chat widget on this website, we collect the information you choose to provide: your name, phone number, email address, and the content of your message.

How we use it

To respond to your inquiries and provide customer support.
If you separately opt in, to send you SMS messages as described below.

SMS / text messaging

By submitting your phone number through our chat widget and checking the relevant consent box, you agree to receive text messages from W2M Limited. Customer-care messages and promotional messages require separate, independent consent.
Message frequency varies. Message and data rates may apply.
Consent is not a condition of purchase.
Reply STOP at any time to unsubscribe, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent are never sold or shared.

Sharing

We do not sell your personal information. We use service providers (such as our messaging and CRM platform) solely to deliver the services described above.

Retention and your rights

We keep contact data only as long as needed for the purposes above. You may request access to, correction of, or deletion of your personal data by emailing [email protected].